Serving Hospitals & Health Systems

The Medical Couriers Dedication

At Medical Couriers, we specialize in healthcare courier services because in this field, every package is a life. We are dedicated to perfecting the logistics protocols for our hospital groups and making sure each shipment reaches its destination on time – every time.

All of our internal processes are calibrated to the sensitivity and urgency that is required when dealing with shipments that are tied to patient experiences and outcomes.  Our management and line teams have decades of experience in the healthcare arena and are experts at anticipating and mitigating any of the risks that could compromise service integrity.

Culture of Care

From the moment you call in or jump on the web to place your order, throughout the dispatch process, and until one of our smiling drivers shows up at your front desk, we’re thinking about You and the patients you are caring for.

We spend time and attention ensuring that our drivers are sensitive to the environments that they service and conscientious about managing their behaviors and actions in the face of your customer.

We go out of our way to create an atmosphere of care in our own workplace, supporting our employees and drivers with training, information, appropriate compensation and opportunities for rest and rejuvenation, so that they can bring their best efforts to you.

Trained Delivery Specialists

We pride ourselves on our on-time rates – even when a specimen needs to be collected from a small room on the 7th floor of a labyrinthine hospital at 4am – MCI’s got you covered.

We understand there is absolutely no room for error when working with the types of critical shipments that move throughout your hospital system.  Accordingly, our drivers are HIPAA, Biohazard, OSHA, and sensitivity trained to ensure professional and effective delivery every time.

Proprietary Healthcare Courier Services

From routine collection to large scale moves to home health delivery or durable goods transport – we do it all.

We have created a proprietary list of protocols that monitor and steer driver behaviors and decisions in the field, keeping us reliable, efficient, and capable of providing the best healthcare courier service in the country.

Top of the Line Technology

Not only do you have access to a customized dashboard so reviewing performance data has never been easier, our tech lets us be proactive about addressing issues before they become problems.

Whether it’s a potential delay, a temperature excursion, or any deviation from our exceptional service standards, we have systems in place to alert us so we can address it immediately.