Every medical courier service provider, including us, has attributes that set them apart from the rest of the medical delivery industry. We have found that while our culture of care and a country-wide network of trusted providers is imperative to our values, there are other factors that affect day to day medical delivery service even more. Here are eight things you should expect when you’re choosing a new medical courier service provider. 8 Things to Expect from Your Medical Courier Service 1 - Transparent...

Medical and Rx delivery requires a higher level of service than most other types of final mile delivery. It demands a heightened sense of urgency. Minutes in our world can literally mean the difference between life or death in someone else’s. We need to move quickly and without error, while we focus on protecting sensitive patient health information. We need to hold the keen understanding that every package, specimen, and medicine delivery represents an active and unfolding story of someone’s life. As...

We always take the safety of our drivers, staff, customers, and the public very seriously, but this year our commitment to medical courier safety is stronger than ever. We have decided to approach safety with a renewed vigor. This is fueled by the recent challenges presented by the COVID-19 virus and empowered by the application of new technology and learning tools! We have decided to approach our enhancements in three phases. The Three Phases of Medical Courier Safety Updates Phase One: Education Our initial focus...

Time matters when you’re awaiting COVID-19 lab results. Slow test specimen delivery can leave patients wondering if they're positive for several extra days, if not weeks. This is especially true as continued lockdowns and strict rules have bogged down the UPS and FedEx delivery routes. Over the winter season, weather delays caused the loss of some specimens by these delivery services, which led to some patients having to retake their tests. No medical courier service in California was willing to build a...